Website information
The information on this website is provided to explain Zenvox and may change as the product, pricing, integrations, and deployment options evolve.
Terms of Services
Website and product terms of services for Zenvox.
These terms provide a simple overview of how this website and the Zenvox product should be understood. Customer-specific terms may be handled separately in a proposal or agreement.
Last updated: May 5, 2026
Product use
Zenvox is intended to help businesses respond to customer WhatsApp queries using approved company information and configured reply controls.
Business responsibility
Customers are responsible for the accuracy of the information they upload and for choosing appropriate reply modes, handoff rules, and CRM/ERP settings.
No unsupported claims
Zenvox should not be used to send answers that require professional judgment, legal approval, or sensitive commercial decisions unless reviewed by the business.
Third-party services
WhatsApp messaging, CRM/ERP updates, hosting, and related workflows may rely on third-party services such as Twilio, Vercel, Odoo, Zoho, or HubSpot.
Commercial terms
Specific pricing, service levels, setup scope, data handling, and support commitments should be confirmed in the customer agreement or proposal.
Practical expectations for safe use.
Zenvox works best when teams keep their information current and use human review where business judgment is needed.
Keep uploaded company information accurate and current
Review reply settings before going live
Use human approval for sensitive customer conversations
Respect applicable customer data and communication rules
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